Privacy Policy

Last Updated: April 8, 2026

Welcome to "Have Medication" (hereinafter referred to as "this App"). We understand the importance of your personal information and are committed to protecting it. We strive to maintain your trust and adhere to the following principles when handling your personal information: accountability, purpose specification, consent, data minimization, security safeguards, individual participation, and transparency. We also commit to adopting industry-standard security measures to protect your personal information.

Policy Links

For your convenience, you can jump to the following documents at any time:

• Terms of Use (EULA): Terms of Use (EULA)
• Privacy Policy: Privacy Policy

I. Information We Collect

1.1 Account Information

When you register for an account, we collect the following information:

• Email address: For account login and identity verification
• Username: For personalized display (optional)
• Full name: For personalized services (optional)
• Phone number: For account verification and emergency contact (optional)
• Password: Encrypted; we cannot view your original password

1.2 Medication Management Information

To provide medication management services, we collect the following information:

• Medication plans: Drug names, dosage times, dosages, frequencies, etc.
• Medication records: Check-in times, medication status (on time, late, missed, etc.)
• Medication images: Photos you upload for identification and differentiation
• Medication adherence data: For generating reports and statistical analysis

1.3 Device Information

To provide push notification services, we collect the following device information:

• Device type: iOS or Android
• Device identifiers: Device tokens for push notifications
• JPush registration ID: For message delivery services

1.4 Usage Information

We collect information about your use of this App:

• App usage: Feature usage frequency, session duration, etc. (to improve product experience)
• Error logs: Crash or error information (to fix issues)

II. How We Use the Information We Collect

2.1 Providing Core Services

• Create and manage your medication plans
• Send medication reminder notifications
• Record and track your medication adherence
• Generate medication compliance reports
• Provide family care features, allowing linked family members to view and manage medication information

2.2 Improving User Experience

• Analyze usage data to optimize app features and interface
• Provide personalized recommendations and services
• Fix app errors and issues

2.3 Security

• Verify user identity and prevent account theft
• Detect and prevent security threats and fraud
• Protect the legitimate rights and interests of users, us, and third parties

III. Information Storage and Protection

3.1 Data Storage

• Your personal information is stored within the People's Republic of China
• We adopt industry-standard security technologies and management measures to protect your personal information
• We encrypt stored personal information to ensure data security

3.2 Data Security

We adopt the following security measures to protect your personal information:

• Encrypted transmission: Use HTTPS protocol for data transmission
• Access control: Strictly limit access; only authorized personnel may access data
• Data backup: Regular backups to prevent data loss
• Security audits: Regular security audits and vulnerability scans

3.3 Data Retention

We retain your personal information only for as long as necessary:

• Account information: Retained until you delete your account
• Medication records: Retained until you delete them
• Log information: Generally retained for no more than 90 days

IV. Information Sharing, Transfer, and Disclosure

4.1 Sharing

We do not share your personal information with third parties unless:

• We have your explicit consent
• Required by laws, regulations, or judicial/administrative authorities
• Shared with our service providers (e.g., cloud services, push services) who are bound by strict confidentiality obligations

4.2 Transfer

We do not transfer your personal information to any company, organization, or individual unless:

• We have your explicit consent
• In the event of merger, acquisition, or bankruptcy, we will require the new holder of your personal information to continue to be bound by this Privacy Policy

4.3 Public Disclosure

We do not publicly disclose your personal information unless:

• We have your explicit consent
• Required by laws, regulations, or judicial/administrative authorities

V. Your Rights

Under applicable laws and regulations, you have the following rights regarding your personal information:

5.1 Right of Access

You have the right to access your personal information, including:

• View your account information
• View your medication plans and records
• View your medication reports

5.2 Right of Rectification

You have the right to correct or update your personal information, including:

• Modify username, name, phone number, and other personal information
• Modify medication plans

5.3 Right of Erasure

You have the right to delete your personal information, including:

• Delete medication plans
• Delete medication records
• Delete your account (which will remove all related personal information)

5.4 Right to Withdraw Consent

You have the right to withdraw consent you have previously given us, including:

• Withdraw consent for push notifications
• Withdraw consent for data collection

5.5 Right to Account Deletion

You have the right to delete your account. After account deletion, we will delete all your personal information, except where retention is required by law.

VI. Protection of Minors

We take the protection of minors' personal information very seriously. If you are under 18, we recommend that you ask your parent or guardian to read this Privacy Policy carefully and use our services or provide information to us only with their consent.

If we discover that we have collected personal information from minors without verifiable parental or guardian consent, we will take steps to delete such data as soon as possible.

VII. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When changes occur, we will notify you through push notifications, pop-ups, or other means within the app.

For material changes, we will provide more prominent notice (including, for certain services, email notification describing the specific changes).

Material changes include, but are not limited to:

• Significant changes to our service model
• Changes to the main recipients of personal information sharing, transfer, or disclosure
• Significant changes to your rights regarding personal information processing and how to exercise them
• Changes to our department responsible for personal information security, contact details, or complaint channels

VIII. Contact Us

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